Canon Service and Repair Centre

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Repair Process and Repair Form

Repair prices, repair process and returns form. Before sending your product for repair, please read our repair process.

Canon Professional Services

Product Service & Repair

Maintenance, upgrades and repairs.

European Warranty Homepage

European Warranty Homepage

Warranty T&Cs, FAQs and warranty contact information

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The Regional Competence Centre (RCC) UK & Ireland is Canon’s Official Repair centre for Professional Service and Consumer Imaging Products based in Elstree.

The first repair centre opened on 1 April 1982 in Neasden. We began with the repairs of analogue cameras and after a few years moved onto video, since then Canon has progressed and developed towards the digital era.

Canon Service Centre (Repair Queries)

Unit 160, Centennial Park, Centennial Avenue, Elstree, Hertfordshire, WD6 3SG – Get Directions

Tel: 020 8731 4132
E-Mail: cci_servicecentre@cuk.canon.co.uk (repair related issues only)
Opening Hours: Monday to Friday: 08.30am— 17.00pm

Closed on bank holidays.


We also repair EF and L Series Lenses, Projectors, Binoculars and Speedlites.

Please note, we do not repair Office Products (Scanners, Printers, Fax etc) at Elstree. For Office Products, please find your nearest Authorised Service Facility.

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General Support Queries

If you have any questions which do not relate directly to a repair at RCC Elstree, please visit our Support website or call +44 (0)207 660 0186.